From Our Customers

"As an employee of Ameren, I have worked with FirsTech for the past 4 years, predominately with their walk-in-payment business. I have been very pleased with FirsTech's walk-in-payment platform and their ability to enhance this application to meet the needs of their client as well as to keep their product in the forefront of the industry. FirsTech delivers exceptional accuracy and speed in the processing of payments and their commitment to our customers and our business is reflected in their outstanding customer service."

"Consolidated Communications serves customers in Illinois and Texas, providing local and long distance service, high-speed internet access and custom telecommunications solutions to business and residential customers. FirsTech is our valued partner for customer online bill payments, walk-in payments, and mailed-in payments. FirsTech shares our commitment to providing our customers with the most convenient and flexible payment options available. And we are so pleased with their exceptional customer service."

"Madison Gas and Electric serves over 135,000 customers in south-central and western Wisconsin. As a community energy company, we are constantly looking for more efficient ways to provide optimal customer service. When increasing costs and diminishing customer service caused us to re-evaluate our remote bill payment stations, FirsTech provided an excellent solution that now allows customers to pay their MGE bills closer to home and with extended hours. This system has also proven invaluable for our staff in and out of the field as it provides up-to-the-minute payment history during peak seasons. FirsTech has delivered quality service for our customers and for MGE."

"Vectren, an Indiana-headquartered energy company, is committed to helping customers manage their energy costs and offers a broad range of payment options to meet customer needs. FirsTech is also committed to providing excellent customer service through its broad network of walk-in payment locations and has built the right agent network to meet our customer’s need for convenience and speed. Vectren-affiliated agents are in the neighborhoods where our customers live and work. FirsTech equips and trains retail agents on their proprietary Internet Agent System and has them up and running within 24 hours. For us, FirsTech’s ability to quickly and efficiently build our agent network where we want it and when we want it makes them the right choice to help satisfy our customers."