Accept Electronic Checks & Credit Card Payments By Phone

Fast payment for services Reduce in-house paperwork Increase customer loyalty Lower payment processing costs Collect past due accounts over the phone

FirsTech provides an easy-to-use system for your business to accept eChecks or credit card payments over the phone. Our Customer Service Payment solution reduces your costs and provides your customers a convenient alternative to mailed-in payments. There is no software to purchase or install and no licensing fees to pay. All you need is an Internet connection, so getting started is easy.

To process a payment, your customer service representative enters the customer's billing account information and their bank account or credit card information. Authorization is obtained from the customer and the payment is processed.

Payments by phone are simple and eliminate many of the manual processes involved in handling mailed in check payments, improving the accuracy and efficiency of your operations. In addition to being safe, electronic payments save you money in processing costs. Electronic payments received on your website or over the phone are the fastest, easiest and most cost effective way to collect end user payments. FirsTech provides an extensive suite of payment history and reporting products for your convenience. All reports may be viewed and printed via a secure online web system. System security is fully customizable to meet your needs. Your company controls user and data system access. Payment searches may be made based on payments pending, historical payments or deleted payments. Additional customized reporting is available at your request.