With the most comprehensive capabilities suite specifically designed to satisfy the core hierarchy of business needs, FirsTech is the payment industry's "Partner for Business Success."

  • Online Bill Presentment - allows statements, invoices and other documents to be delivered electronically eliminating print and mail costs
  • Online Bill Pay -provides a convenient way for customers to view their bills and make payments by eCheck or credit card directly from the client's website.
  • Mobile - Mobile pay by text services allow customers to easily initiate their payment using their phone's text messaging service based on payment information captured and held securely online. 
  • Walk-In - FirsTech manages an extensive payment network of walk-in agents around the country.  These agents include check cashing stores, grocery and convenience stores, banks and others that receive payments from customers efficiently and securely.
  • Customer Service (CSR) Payments - an easy-to-use system enabling CSRs to accept eChecks or credit card payments over the phone.
  • Direct Debit - provides a safe and easy way to electronically debit the customer's bank account each month at minimal cost.
  • Lockbox - our client's customers can send their payments to a designated PO box(es), and FirsTech collects and processes these payments directly into the client's account.
  • Payment Concentration Services - combines payments from differing payments networks and financial institutions and converts the payments into a single deposit and remittance file.
  • Automated phone payments - premier multi-language Interactive Voice Response
  • VerID - provides a way for payment locations to positively identify customers so that service can be established in their name with complete confidence of residence and identity.
  • Accelerated cash receipt resulting in DSO reduction and working capital optimization
  • Improved operational efficiency through provision of a suite of convenient payment methods, without needing to commit internal resources. 
  • Enhanced customer satisfaction through provision of the customer's  desired payment option
  • Faster response to exception items enabled by improved research capability
  • Lower payment processing costs
  • Increased efficiency and reduced integration costs - thru FirsTech's one link, one file exchange!
  • Utilities  - drive efficiencies, reduce costs and increase customer satisfaction
  • Property Management - shorten Daily Sales Outstanding (DSO) and enhance the consumer experience
  • Insurance - provide a single source of capabilities to meet all insured customers' desired payment approaches
  • Telecom - reduce the potential and cost of disconnects and relieve the pressure on the call centers
  • Healthcare - ensure HIPPA compliance and security of patient data
  • Government - enable a state of the art citizen payment experience comparable to existing private sector standards

"To provide our customers with innovative systems, processes and services of the highest quality in the customer payment processing industry".

- FirsTech Payments Mission Statement