A fully-hosted electronic bill payment solution made available to the insurance provider’s consumers that offers one-time payments, scheduled payments and recurring payments
A fully-hosted IVR solution that features key entry and voice recognition capabilities
A fully hosted electronic bill payment solution that is made available through a single sign-on integration accessed through the insurance agent web portal
Support real-time posting to multiple Customer Information Systems
Customer Service Representative and Research portal through which payments can be processed in a PCI compliant manner, customer maintenance can occur and research can be conducted
Custom tool to manage agent banking information and support agent sweep and commission payments
A single settlement file for all payments – deposits broken down by business line.
Easier reconciliation as the settlement file matches deposits by business line
A consistent consumer payment experience across multiple payment channels
Customized solution allows the insurance company to perform independently per their internal business rules.
Security is paramount and the solution exceeds both industry and the company’s security standards
Manual processes in the management of consumer and agent banking information have been replaced by more efficient electronic processes
Consumers can self service and make recurring card payments
A reliable payments processing solution with minimal down time
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