Welcome to FirsTech’s blog! Our team of experts provide insight into payment processing. Contact us today for expert advice and simplified solutions.

Retail Lockbox Processing Services

Looking for a committed lockbox provider? FirsTech has what you need – and 35 years of experience.

Since inception, FirsTech continues to invest in our lockbox payment solutions and we are committed to serving all of your lockbox processing needs now and long into the future. If you are looking for the cutting edge in payment processing, look no further for the best!

Technology can be a daunting thing to tackle when you'd rather be working on your product, your market share, or even your books instead. Here are some key items to consider right now to avoid pitfalls, and the questions to ask to refine whether or not they will help you move your business forward or protect it from risk.


Would you see your General Practitioner for a Dental Exam? Of course you wouldn't. You see the right Doctor and you should do the same with your technology - Find the expert that matches both the technology and the business.


In the technology innovation space, we hear a lot of buzzwords that are often difficult to quantify; examples being “Big Data, Artificial Intelligence, The Cloud, Internet of Things and FinTech”.  FinTech has been described as a catch-all term that “applies to companies using the internet, mobile phones, cloud computing and open source software to make banking and investing mor ...


From Home Depot and Target to Sony Pictures and Primera Blue Cross, businesses are oftentimes targets of cybercriminals. No industry is immune from significant data breaches.

Although it sounds simple enough, the process of registering as a Third Party Servicer/Provider with Visa® and MasterCard® is fairy complex. FirsTech learned this first hand with our recent registration.

FirsTech has long been a payment technology provider of choice for its approach to solutions from the client’s perspective. As technology evolves and available payment options continue to expand, one thing is certain - the old payment methods never seem to go out of style. When, exactly, will cash and check writing be obsolete?

With increased scrutiny of ACH transactions by regulators and lawmakers, NACHA will continue to drive fraud out of the network and retain its position as the rulemaking body. In Our Blog, Melody Lashmar - Executive Vice President of FirsTech - outlines what the future holds for ACH and who will be accountable. 

The Affordable Care Act, which requires Americans to carry health insurance, poses a challenge for the ‘unbanked’ and ‘underbanked.’ In Our Blog - Melody Lashmar, Executive Vice President of FirsTech, tackles this dilemma and explains how insurers can cater to these consumers.

Vijay Krishnan - Senior Vice President, Operations and Project Management Manager at FirsTech - outlines online banking exceptions and how your business can avoid these costly mistakes.

The future is here: mobile pay. It’s an exciting time for consumers and businesses alike. Melody Lashmar, Executive Vice President of FirsTech, explains why incorporating mobile into your strategy is essential to your success in Our Blog.

NACHA – The Electronic Payments Association® unveils updates and changes to the ACH Network. Larry Coleman, Senior Operations Manager at FirsTech, walks us through what we can expect in the coming years in Our Blog.

Did you know customers are most likely to answer your call Wednesdays, Fridays and Saturdays? FirsTech has made nearly 400,000 outbound calls last year alone through Interactive Voice Response (IVR). Read Our Blog to learn how you can provide a premier customer experience through this technology.

Due to the expectation that you will provide mobile payments for your consumers, how should you go about offering a mobile platform?

The FirsTech team visited the annual Utility Payment Conference and demo FirsTech's mobile payment platform.