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For those customers who want the convenience of doing everything on the go, FirsTech allows our clients to satisfy that customer need by providing a mobile bill-pay option. A due date alert is sent to the customer's mobile phone and payment can be executed via a text message authorization.

Pay-by-Text services allow consumers to easily initiate their payment using their phone's text messaging service based on payment information captured and held securely online. No sensitive payment data is ever transferred directly over the mobile device.

From cash acceleration to cost reductions, FirsTech clients are driving both process and working capital efficiencies within their operations.

  • Puts a payment option literally in the customer's hand - allowing receivables to be collected more easily from your customer
  • Instant due date reminders through text messaging - decreasing collection issues
  • Elimination of paper - reduces billing and processing expenses
  • Payment data is transmitted and posted in real time - improving cash flow

Acceleration of cash, reduction of DSO and improved customer satisfaction are only a few of the challenges client's are able to eliminate.

  • Accelerated cash due to more timely payment - leading to DSO reduction and working capital optimization
  • Improved operational efficiency by eliminating manual effort and reallocating  resources
  • Removal of potential costs or customer alienation associated with premature customer service shut-offs and costly reconnects through visibility to real time transaction detail
  • Enhanced customer satisfaction through provision of their desired payment options - making it more convenient for customers to pay their bill wherever they choose
  • Increased efficiency and reduced integration costs - through Firstech's one link, one file exchange!!

Streamlined customer enrollment, customer control of messaging prompts, secure storage of payment data are key product features that appeal to customers.

  • Consumer enrolls via an easy-to-use, Client branded Internet site - no sensitive information is transmitted via text
  • Biller provides service provider a customer (MAM) file containing customer account number, due date and amount owed
  • Customer can customize and control the frequency and timing of their payment requests
    • SMS Text Message can be sent a configurable number of days before due date along with a specific time of day
    • Consumer replies to the text message to pay their bill
    • Customer can pay by using any registered credit card, debit card or via ACH
    • Smart Phone capabilities - Android application available - iPhone app coming soon!!
    • Fee or free options available for enrolled participants
    • Easy integration - One link, one file exchange

Providing more payment options; Accelerating cash; Reducing internal costs; Taking customer satisfaction to a new level; Negating process inefficiencies; Eliminating security risk; Reinforcing your market leadership.

FirsTech is your partner to business success!

  • FirsTech offers a comprehensive suite of payment processing solutions to cater to every need - both yours and your customers
  • Solutions are highly scalable and customizable by Client
  • SMS Text - Can be used on all mobile devices with all carriers
  • FirsTech provides over 30+ years of experience in providing Clients with best-practice expertise both in regard to what works well and pit-falls to avoid
  • Our customized and personal level of service ensures rapid turn-around timeframes for requests
  • All technical support personnel are local and fully accessible 24/7
  • Payments are transmitted and updated in real time
  • Funds are secure as all processed funds are delivered directly to Client's account
  • As demonstrated by our market leading mobile functionality, we are a leader in new technology solutions that meet market demands by virtue of our dedication of gathering our Clients' input into the product development roadmap

Solutions for Speed

For those customers who don't want to wait on the US Postal Service to either get their bill or have their payments posted, FirsTech enables our clients to offer Electronic Bill Presentment, On-line Bill Payment and Mobile Payment options. Through all of these options, our clients benefit from accelerated cash receipt and reduced DSO.

Ready to be more profitable?

Watch how FirsTech solutions can benefit your business