We understand the In-Person Bill Pay space is very personal
Good customer service
Assurance for payments to go where they are supposed to and fast
Easy to use web-based application for bill payments
Fast and accurate transaction process
Having Authorized Utility, Insurance partnerships across the country, FirsTech also gives each Agent in the network access to many other municipalities:
FirsTech offers agents the highest level of support in the industry. Call center support is available 24/7 for system software/hardware support and troubleshooting.
FirsTech also provides assistance in bank balancing and account reconciliation. Its online agent information site provides an up-to-date system manual, system updates and changes, software and hardware drivers, and a host of other valuable information, all available 24/7.