For FirsTech clients supporting customers who prefer a more traditional approach to submitting a payment, we offer a robust remittance processing service.
Your incoming check receivables are sent directly to a unique post office box used solely to collect payments. FirsTech specialists retrieve, open and promptly deposit the checks into your business account.
With over 35 years of experience, FirsTech offers the latest in retail and wholesale lockbox payments—and we have the tools you need for streamlining the process, increasing productivity and saving valuable time.
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Another unique feature of FirsTech’s remittance processing solution is our Remote Image Archival System. You can quickly respond to customer inquiries by researching payment activity and viewing clear stub images online in seconds. All images are stored online for up to 12 months prior to being archived for an agreed upon period of time
An experienced remittance processing provider, FirsTech’s exception processing accurately handles items such as customer correspondence, NSF checks and unidentified checks.
Dealing with deposits from multiple locations and accounts can create complicated audit and reporting processes.
FirsTech's e-box solution combines payments from multiple locations into one central account while streamlining your financials and increasing your cash pool for investments.
Streamline your processes by concentrating your funds and eliminating the need for multiple accounts and transfers. You can also expand your resources with our robust online reporting options, including source, date and dollar amount of each deposit, while also identifying deposits from each location—all at an agreed upon time each processing day.
A payments experience people love to talk about
“The employees of Firstech are friendly and always respond quickly and efficiently. I am very pleased with the excellent customer service they provide.”
“MLGW’s relationship with Firstech has been a rewarding partnership in delivering additional payment options for our valued customers.”
“Through the years, the responsiveness of the FirsTech team has helped maintain a partnership, rather than just a vendor/client relationship. The ease of doing business with that team pairs very well with Afni’s philosophy and approach to working with others, and it continues to build our confidence in the relationship.”
“Partnering with FirsTech has provided us reliable payment solutions to better serve our member credit unions. Their team is dedicated to providing remarkable service and support.”
“FirsTech is reliable, responsive and helps us solve problems, as if they were part of CCI. Recently, we had a call to discuss an issue and while the CCI team had been brainstorming solutions, it was FirsTech that had the ultimate solution.”
