Telephone Payments

Customers who like to have the convenience of paying anytime, anywhere with a payment option that appeals to them leads to enhanced customer loyalty.

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Automated Voice Payments

FirsTech has implemented a state-of-the-art automated telephone system that offers an Interactive Voice Response (IVR) solution. IVR can be used as a stand alone system or as an extension of our other capabilities.

The system not only handles inbound customer calls but performs outbound automated calls. With custom scripts and options available, each solution is built to your specifications.

Increase your customer loyalty with FirsTech’s convenient IVR solution—and give your customers the option of paying from wherever they are.

Live Rep Payments

If your customers prefer to speak with someone to verify their payments, FirsTech offers you a way to allow customer service representatives (CSRs) to accept payments.

FirsTech's live representative payments solution is an easy-to-use system enabling CSRs to accept eChecks or credit card payments over the phone. To process a payment, the CSR enters the payer's billing account information and their bank or credit card information. Authorization is obtained from the payer and the payment is processed. Best of all—there is no software to purchase or install and no licensing fees to pay.

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Other Solutions
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Electronic Payments

Payments Made Easier, Smarter, & Faster.

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Mobile Solutions

Secure and easy payments anytime, anywhere.

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In Person Payments

Join Our Agent Network

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Remittance Processing

Support Customers Within Your Organization

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FI Services & Reporting

Get Access To The Financial System

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Merchant Services

Accept Credit Cards With Expertise.

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